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  <title>Fentrica Status - Incident history</title>
  <updated>2026-01-20T15:17:10.008+00:00</updated>
  <author>
    <name>Fentrica</name>
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<entry>
  <id>tag:fentrica.instatus.com,2005:Incident/cmkmqmgdc00x9fzzyhfvdz94t</id>
  <published>2026-01-20T15:17:10.008+00:00</published>
  <updated>2026-01-20T15:17:10.008+00:00</updated>
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  <title>Email Delivery Delays (SendGrid)</title>

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  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 42 minutes</p>
    <p><strong>Affected Components:</strong> Mantis, , 
Messaging →</p>
    <p><small>Jan <var data-var='date'> 20</var>, <var data-var='time'>15:17:10</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently observing delays in transactional email delivery. We are actively monitoring the situation and will post updates as soon as more information is available.</p>
<p><small>Jan <var data-var='date'> 20</var>, <var data-var='time'>15:59:39</var> GMT+0</small><br /><strong>Resolved</strong> -
  &gt; This incident has been resolved. Due to a significant traffic spike, our service provider temporarily held some emails for additional spam inspection. The provider has now adjusted their thresholds, and email delivery has returned to normal..</p>

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